Apograph Ltd (“Apograph”, “us”, “we”, “our”) is committed to protecting your privacy and to complying with applicable data protection and privacy laws. We will only use the information that we collect about you lawfully (in accordance with the UK Data Protection Act 1998).
We only collect information about you to enable us to quote for/complete projects and to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
We do not send unsolicited marketing emails (known as SPAM) to personal email addresses.
We will give you the chance to refuse any marketing email from us.
The type of information we will collect about you includes your name, address, phone number, email address and any project detail you wish to pass to us to enable us to respond to your request.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us directly and if you find any inaccuracies we can make corrections for you.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the Apograph Facebook page, for example) will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written and could be made public.
Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review or other posts or comments you make about us, our products and services on any of our blogs, reviews or user community services will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general must not be offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.
We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.
Access to your information
You can write to us any time to obtain details of any personal information we may hold about you. Please either send an email to email@example.com or in writing to Data Protection Officer, Apograph Ltd, 41 Main Street, Lubenham, Market Harborough, Leicestershire, England, LE16 9TF.
If you have any questions or comments about privacy, please send an email to firstname.lastname@example.org.
We were having some really big problems with our I.T. system that we'd been trying to sort out for quite a while with our previous service provider....read the full testimonial!X
Provided by: Vikki George, Premier Percussion
We were having some really big problems with our I.T. system that we'd been trying to sort out for quite a while with our previous service provider. The issues were costing us a lot of downtime, and money. We called Apograph at 9:45 in the morning, and by 16:00 that same day they'd visited us, assessed the problems, put a plan in place to resolve them all, and sent someone to attend the site to sort out the most pressing issues. We've immediately seen the benefit of the work they've done. Their people are really friendly, extremely competent and talk in a language that non 'tech-savvy' people can easily understand. Their pricing is very reasonable too. I can't recommend them highly enough, and we will most certainly be working with them from now on.
We used Apograph to sort out broadband speed issues for us. From our first meeting it was obvious that they had far greater technical knowledge than...read the full testimonial!X
John Harrison & Co Ltd
Provided by: John Harrison, John Harrison & Co Ltd
We used Apograph to sort out broadband speed issues for us. From our first meeting it was obvious that they had far greater technical knowledge than the IT companies we have used in recent years. They quickly came up with solutions to our problems and when the time came to implement their advice their engineers worked quickly, efficiently and unobtrusively and our systems now work exactly as they said they would.
I have known and worked with Apograph for over 10 years. Adrian helped me grow from a small start-up company with only 1 PC to a fully functional...read the full testimonial!X
Provided by: Sam Beerling, Qspine Ltd
I have known and worked with Apograph for over 10 years. Adrian helped me grow from a small start-up company with only 1 PC to a fully functional modern day office. Apograph managed my needs at every stage of growth, never over selling. Alex has now taken over our day to day IT demands and I have found him to be an exceptional professional. Our problems are always dealt with in a timely manner I have no hesitation in recommending Apograph to any company who are looking for a partner to manage their day to day activities or any large project that needs undertaking.
BakeAway as a Business has been supported by Apograph for several years, providing their services on the IT front. We have had a very fruitful...read the full testimonial!X
Provided by: Thomas Mann, Bakeaway
BakeAway as a Business has been supported by Apograph for several years, providing their services on the IT front. We have had a very fruitful relationship with them and where possible have recommended their services to several interrelated parties. They have kept a breast with their technical knowledge in this rapidly changing industry which has hence allowed them to offer the best advice and support possible in order to ensure our systems are up to date and running as efficiently and effectively as possible.
To : Adrian. I am writing to thank you for the excellent service I have received from you and your staff at Apograph. When I came to you and advised...read the full testimonial!X
Live Labels Ltd
Provided by: Andy Dalby, Live Labels Ltd
To : Adrian. I am writing to thank you for the excellent service I have received from you and your staff at Apograph. When I came to you and advised that I was starting Live Labels nearly two years ago now, I have had nothing but excellent service and support. My web site you developed for me is very professional and helps get my name out to customers old and new. I would not hesitate to recommend to anyone looking for your services. Thanks again, I look forward to many more years working with you.
I have nothing but praise for Adrian and Alex. I personally and we as a company could not have done what we have done without Apograph at our side.X
Fiona Cairns Ltd
Provided by: Kishore Patel, Fiona Cairns Ltd
I have nothing but praise for Adrian and Alex. I personally and we as a company could not have done what we have done without Apograph at our side.