29 November 2018
Alex Innard, Head of IT & Custard Creams

Alex Innard

Are missed emails losing your business money or causing reputation issues? Email deliverability in statistics: It is a given that email communication is the biggest driver of sales, customer acquisition and retention. According to various surveys, around 45% of businesses say that email is the most important method of communication. However roughly 78% of businesses […]

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21 August 2018
Adrian Fowler, Webmaster

Adrian Fowler

There’s been a spate of emails doing the rounds claiming to be from Microsoft trying to get users to verify their office 365 accounts. What is phishing? When a user attempts to enter their personal details, they are often found to be unable to log in to what they think is their Office 365 account […]

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20 August 2018
Ryan Skevington, ryan.skevington

Ryan Skevington

Way back in 2017, Google started warning Chrome users if a website that handles passwords or credit card details was not secured and encrypted with an SSL certificate. This was a good move; It meant that the user had a clear notification that the data they will be transmitting to or from the site, would […]

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20 July 2018
Adrian Fowler, Webmaster

Adrian Fowler

For users of SAGE online accounting software, SAGE ONE, and your SAGE ONE invoices are going into the junk folder, it is vital that when you send out your invoices they are actually received by your customer into their normal inbox and not their junk folder. This is for obvious reasons. Sending invoices & statements […]

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5 July 2018
Adrian Fowler, Webmaster

Adrian Fowler

The grail to writing effective SEO based website copy. If you follow these guidelines, you will remain consistent with your efforts in achieving the desired results online. A guide for writing good SEO based copy for humans that search engines can also enjoy The trick behind creating good website copy is to find a natural […]

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25 May 2018
Adrian Fowler, Webmaster

Adrian Fowler

We have recently updated our Privacy Policy to be inline with the new GDPR, which if you still haven’t heard, is the General Data Protection Regulation. The details of which can be found here, but in summary, our do’s and don’t’s are explained below: Before we get started, the definitions are ‘you’ the customer, and […]

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11 August 2017
Callum Renwick, Intern

Callum Renwick

Last year, around half of all UK businesses were hit by cyber crime. The threat of cyber-attacks is now very real for all businesses, whatever their size. The problem is that small businesses and organisations tend not to consider themselves likely targets for cyber crime because they are small and therefore will not yield a […]

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10 July 2017
Adrian Fowler, Webmaster

Adrian Fowler

Cybercrime cost UK businesses £29 billion in 2016 In recent months, there has been two highly sophisticated global ransomware attacks on computer systems which have infiltrated some of the most sophisticated IT networks belonging to some of the most prestigious organisations – proving that no one is immune. Some examples include the NHS, Telefonica, Renault, […]

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23 May 2017
Alex Innard, Head of IT & Custard Creams

Alex Innard

The term “malware” refers to “malicious software,” which encompasses viruses, trojans, spyware, adware and ransomware for example. Computer malware isn’t new. In fact, we’ve been fighting it and the damage it causes for as long as I have been on this planet, and then some. To clear matters up, that’s at least thirty-three years. Traditional […]

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21 July 2016
Alex Innard, Head of IT & Custard Creams

Alex Innard

Office 365 is the brand name Microsoft use for its software-as-a-service “SaaS” Office product. The product set encompasses the familiar installable Office applications such as; Word, Excel, Outlook, PowerPoint, OneNote and Access. It also bundles in cloud based features such as Exchange Online, Skype for Business, SharePoint and OneDrive. The full product set is wholly […]

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