What are they and where do they come from?
Cookies are tiny packets of information stored as text files on your computer, tablet or phone. This enable the website to work, to provide you with relevant information and help us resolve issues and errors.
The packets or files of information cannot harm your computer, they hold a text key that when read when the site that set them, remembers the reason why it was stored e.g. remembering the items in your basket. Cookies hold no personal information such your name, address, email etc, the information stored is not shared and are only understandable by the site that made them keeping your privacy.
Cookies come in two flavours
- Session cookies – these are only used when you are on the site; once you leave and shut your browser down, they are deleted from your computer and no further information is stored.
- Stored cookies – this flavour is stored for a longer time on your computer and are remembered once you leave the site. However they are not permanent, and have a shelf life after which they are made inactive automatically. Like food some have short lives and some have longer lives depending on the reason they are made.
Types of Cookies
Cookies come in types too – Essential, Analytics and Advertising
- Essential cookies are important to make the site work and allows you to buy from us. They are used for remembering the items in your basket, your details as you go through the checkout process, remembering who you are when you return and providing a better experience on the site etc.
- Analytics cookies are used to gather statistics on how many people are visiting the site and where you visit. This helps us understand what you like and dislike and helps improve the site. None of the cookies used gives us your personal details so you are completely anonymous to us.
- We use Advertising Cookies to show you relevant information and products. If you allow these cookies they also stop the annoying adverts that follow you around and show items you are interested in. Again no personal information is used.
Who puts Cookies on my computer?
Cookies are stored on your computer by us and by third parties. Our cookies are generally to do with the functioning of the site and helping you on the site.
Third party cookies are placed by other sites and are again broken into the flavours and types above; from YouTube remembering you when play a video, to Paypal if you use them for payment. Any third party cookies set from us are from selected providers, who may in turn set their own cookies to help provide their services.
Looking after your Cookies
If you are happy to allow cookies you needn’t do anything as web browsers are set up to accept them as standard. However if you would like to manage your cookies for any reason you can do so in the browser settings – these can be found under Settings, Options or Preferences in the browser menu.
Here you can choose the cookies to accept, delete all your cookies (session and stored), set to be told when a cookie is about to be downloaded or just disable one, several or all cookies. Please be aware this site and many others will not function correctly or allow you to shop online if you disable the cookies.
If you disable cookies you are still welcome to use the site for research.
The cookies we use
|PHPSESSID||This cookie allows our site to respond to your actions on the website when browsing the website. The website wouldn’t work for you without it.|
|vrsmenu||This cookie allows our site to respond to your actions on the website when browsing the website. The website wouldn’t work for you without it.|
|crsf_token||This cookie helps with security on the website. The website wouldn’t work for you without it.|
|__unam||So you can share the information on the site, we use this cookie from ShareThis to make it easier to share exactly what you are looking at with others.|
|_utma, _utmb, _utmc, _utmz||To see how many people are visiting the site and analyse look at how the site is being used, these cookies are used by Google Analytics. This helps us improve the site and your experience on it.|
|_utmx, _utmxx||As part of the improvement process we use Google Optimser to work out the best way to do things. These cookies are used to see which options you prefer.|
We advertise on Google, Yahoo, Bing and other selected websites based on what you’re viewing on our site. The adverts may highlight alternative styles and colours as well as products from other categories deemed relevant to your browsing history. The technology behind these adverts is based on cookies.
In addition if you share our website with your friends on social networks – Facebook, Twitter, PInterest etc – you may have cookies stored on your computer, tablet or phone from these websites.
|Each individual advertiser uses its own tracking cookies.
The cookie and data associated with that cookie is not confidential or interchangeable.
We don’t control the cookies from other sites, so please check the other websites for information on how they handle cookies. You can manage these cookies using the information in ‘Looking After Your Cookies’ section above.
Why are we telling you about cookies?
We are giving you information on cookies as part of the ePrivacy legislation so we are clear on how they are used and affect you. If you have any specific queries about cookies on this site only please let us know. We are unable to answer questions about other sites as that can only be answered by those websites themselves.
Find out more about cookies
If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org. This is an external website and we are not responsible for the information on it.
What our customers say about Apograph
We were having some really big problems with our I.T. system that we'd been trying to sort out for quite a while with our previous service provider....read the full testimonial!X
Provided by: Vikki George, Premier Percussion
We were having some really big problems with our I.T. system that we'd been trying to sort out for quite a while with our previous service provider. The issues were costing us a lot of downtime, and money. We called Apograph at 9:45 in the morning, and by 16:00 that same day they'd visited us, assessed the problems, put a plan in place to resolve them all, and sent someone to attend the site to sort out the most pressing issues. We've immediately seen the benefit of the work they've done. Their people are really friendly, extremely competent and talk in a language that non 'tech-savvy' people can easily understand. Their pricing is very reasonable too. I can't recommend them highly enough, and we will most certainly be working with them from now on.
We used Apograph to sort out broadband speed issues for us. From our first meeting it was obvious that they had far greater technical knowledge than...read the full testimonial!X
John Harrison & Co Ltd
Provided by: John Harrison, John Harrison & Co Ltd
We used Apograph to sort out broadband speed issues for us. From our first meeting it was obvious that they had far greater technical knowledge than the IT companies we have used in recent years. They quickly came up with solutions to our problems and when the time came to implement their advice their engineers worked quickly, efficiently and unobtrusively and our systems now work exactly as they said they would.
I have nothing but praise for Adrian and Alex. I personally and we as a company could not have done what we have done without Apograph at our side.X
Fiona Cairns Ltd
Provided by: Kishore Patel, Fiona Cairns Ltd
I have nothing but praise for Adrian and Alex. I personally and we as a company could not have done what we have done without Apograph at our side.
To : Adrian. I am writing to thank you for the excellent service I have received from you and your staff at Apograph. When I came to you and advised...read the full testimonial!X
Live Labels Ltd
Provided by: Andy Dalby, Live Labels Ltd
To : Adrian. I am writing to thank you for the excellent service I have received from you and your staff at Apograph. When I came to you and advised that I was starting Live Labels nearly two years ago now, I have had nothing but excellent service and support. My web site you developed for me is very professional and helps get my name out to customers old and new. I would not hesitate to recommend to anyone looking for your services. Thanks again, I look forward to many more years working with you.
BakeAway as a Business has been supported by Apograph for several years, providing their services on the IT front. We have had a very fruitful...read the full testimonial!X
Provided by: Thomas Mann, Bakeaway
BakeAway as a Business has been supported by Apograph for several years, providing their services on the IT front. We have had a very fruitful relationship with them and where possible have recommended their services to several interrelated parties. They have kept a breast with their technical knowledge in this rapidly changing industry which has hence allowed them to offer the best advice and support possible in order to ensure our systems are up to date and running as efficiently and effectively as possible.
I have known and worked with Apograph for over 10 years. Adrian helped me grow from a small start-up company with only 1 PC to a fully functional...read the full testimonial!X
Provided by: Sam Beerling, Qspine Ltd
I have known and worked with Apograph for over 10 years. Adrian helped me grow from a small start-up company with only 1 PC to a fully functional modern day office. Apograph managed my needs at every stage of growth, never over selling. Alex has now taken over our day to day IT demands and I have found him to be an exceptional professional. Our problems are always dealt with in a timely manner I have no hesitation in recommending Apograph to any company who are looking for a partner to manage their day to day activities or any large project that needs undertaking.