IT Support

We offer a comprehensive range of managed IT support packages as well as ad-hoc (pay as you go) support for businesses of all sizes and all levels of expertise, which includes support for in-house IT teams.

Whatever size of business you are, from a small start-up with limited funds to a much larger established enterprise, you can take advantage of our combined experience to help assist and improve your companies IT.

Our IT Support packages

Our range of monthly IT support packages is designed to make it easier for you to select a solution which is right for your needs and budget. These three packages are split and called Ad hoc, a-Remote and a-Unlimited.

a-Ad-hoc is our reactive pay-as-you-go service which is perfect for people requiring just occasional assistance.

a-Remote includes all the business needs including unlimited help desk support and support tickets, proactive maintenance, antivirus, cloud backup as well as planning and policy writing and consultancy.

a-Unlimited includes all the services supplied by a-Remote with the addition of unlimited site visits.

a-Ad-hoc

  • Unlimited helpdesk support with support ticket facility
  • Pay-as-you-go

a-Remote

  • Unlimited help desk support with support ticket facility
  • Proactive maintenance of all IT equipment
  • Antivirus for all devices
  • Cloud data backup
  • Planning and policy writing
  • Consultancy

a-Unlimited

  • Unlimited help desk support with support ticket facility
  • Proactive maintenance of all IT equipment
  • Antivirus for all devices
  • Cloud data backup
  • Planning and policy writing
  • Consultancy
  • Unlimited onsite visits

How we can help support your organisation

Our IT Support is available for all types and sizes of organisation. Find out how we can help support you by selecting which best fits your requirements.

[IT Support for Small and Medium Businesses, IT Managers & Internal Teams, Outsourcing]

IT Support Contract Cost Calculator

Move the sliders from left to right to match your requirements, click Send and we will email you an estimate for IT support.

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Our support systems and processes

Learn more about our systems and processes and find out why we should be your chosen IT Support partner.

[Our Support Process, Service Level Agreements]

What next?

For more information about our IT support packages or other services, please contact us or call 01858 455426 to speak to one of our team.